EasiPhone Banking

Telephone Banking, Anywhere, Anytime

ICBC (Macau) Telephone Banking Services allow customers to use self-service speech processing their personal banking business by telephone, no need to come to branches personally and save queue time, thus make things much more convenient.

Financing Efficiently with Simple Usage

After applying the services, you can make use of login ID or Primary Account and PIN to log in.  No matter where you are, simply with a touch-tone telephone you can manage your financial account conveniently and efficiently.

Ensuring Security with Computerized Procedures

Key-in of your Login ID or Primary Account and PIN is required for each transaction via Telephone Banking Services.  The information is confirming by computer only for guaranteed security.  You may also change your password at any time you wish.

Providing Broad Services

Provides a variety of services: enquiries of account information (include: account balances, account details, cheque details, loan account details, registered account numbers and card numbers, scheduled transfer account numbers and card numbers), account transfers, buy/sell foreign currencies, scheduled account transfers, credit card enquiries and payments, utilities payment, term deposit services, enquiries of deposit interest rates and foreign exchange rates, roaming services and on-line operator services.

Credit Card Services

Enquiries about account information, request monthly statement and application forms of all credit card services of ICBC (Macau) credit card account.

Fax Services

Request for integrated services application forms and credit card services application forms via fax machine.

Multi-languages & 24 Hour Services

Provides three languages: Cantonese, Putonghua and English
Provides 24 hours automatic Telephone Banking Services and On-line Operator services

Simple and FREE Application

With an ICBC (Macau) HKD/ MOP/ RMB current or savings account, you can simply go to any of our branches to apply, then you can instantly enjoy our totally free and convenient financial management Telephone Banking Services.