Acquiring Services
Acquiring Services
The Bank is regarded as the first indigenous principal member of both Visa and MasterCard International in Macau and supported by well-experienced personnel. The Bank has launched JCB acquiring service since 2001. The Bank’s another breakthrough is to enter into the untapped Debit Card market in 2002 by providing Debit Card acquiring service of both EPS, the first of its kind in Macau. Meanwhile, the Bank is able to provide Merchant with China UnionPay acquiring service in 2005, and has been in the leading position until now. The Bank endeavors to provide Merchant with a reliable, efficient and quality acquiring service including the following:
 Sales Slips Collection Service |
Major Account Service |
| Fastest Payment Service |
Merchant Training |
| Prompt Authorization Service |
Emergency Support |
| Latest Model Terminal Support |
Accepting Credit Card as a means of payment not only boosts up Merchant's business volume, but also definitely provides convenience to merchant's financial management.
Should any Merchant be interested in opening an account or require further information, please feel free to call our Credit Card Merchant Service hotline at (853) 8398 2343.
Sales Slips Collection Service
To collect sales slips from Merchant on a daily basis.
To ensure the fastest reimbursement, payment will be settled within 24 hours.
To provide a 24-hour local Authorization Centre with prompt and professional services throughout the year.
To provide Merchant with the most popular models of EDCT being used in Hong Kong and Macau.
ICBC (Macau)'s Account Officer with versatile experience in acquiring has been assigned to provide the Merchant with unique professional services.
To provide a comprehensive training to Merchant covering the following topics:
Card Acceptance Procedures;
Operations of EDCT;
Understanding of Counterfeit Cards;
Local Fraudulent Case Study;
Special Handling of Fraudulent Activity;
General Discussion of Chargeback
ICBC (Macau) well-equipped Training Centre accommodating up to 40 attendees at one time is able to conduct such kind of training courses to merchants.
A strong local support team is able to provide emergency services.